Data Privacy Agreement

Data Privacy Agreement (DPA)

Last Updated: May 9, 2025

1. Introduction

Syndicate Workforce Solutions LLC ("SWS", "we", "our", or "us") is committed to protecting your privacy and handling your data with transparency and integrity. This Data Privacy Agreement ("Agreement") explains how we collect, use, process, share, retain, and protect Personal Data collected via our website https://www.swfs.ai (the "Website") and associated services.

By visiting or using our Website, you consent to the practices outlined in this Agreement, our Privacy Policy, and our Cookie Declaration.

2. Definitions

Personal Data: Any information that can identify, relate to, describe, or reasonably be linked to an individual.
Processing: Any action performed on Personal Data, whether automated or manual.
Controller: The person or entity that determines the purposes and means of processing Personal Data (You).
Processor: Syndicate Workforce Solutions LLC, acting on your behalf to process data.
Data Subject: The individual whose Personal Data is being processed.
Sub-Processor: A third party engaged by SWS to process data on behalf of the Controller.
Applicable Law: Regulations such as GDPR (EU), CCPA/CPRA (California), PIPEDA (Canada), and other relevant privacy frameworks.

3. Scope and Application

This Agreement applies to the data collected when you:

Visit our Website
Submit information via forms (e.g., contact, consultation, job application)
Communicate with us via email, chat, or phone
Subscribe to our newsletters or alerts
Engage with any services offered through the Website

4. Types of Personal Data Collected

We may collect the following categories of data:

4.1 Data You Provide Directly

Full Name
Email Address
Phone Number
Company Name and Job Title
Service Inquiries and Messages
Uploaded Files (e.g., Resumes)

4.2 Automatically Collected Data

IP Address
Device Identifiers
Browser Type and Version
Operating System
Referral URL
Pages Visited and Time Spent
Clickstream and Navigation Data

4.3 Cookie and Tracking Data

Session Cookies
Preference Cookies
Analytical Cookies (e.g., Google Analytics)
Advertising and Retargeting Cookies (if applicable)

5. Purposes of Data Processing

We process your data for the following purposes:

Service Delivery: Responding to inquiries, processing service requests, and managing client relationships.
Website Operations: Ensuring the Website functions correctly and securely.
Marketing Communications: Sending promotional materials when you have opted in.
Recruitment: Evaluating job applications and communicating with candidates.
Analytics: Understanding Website performance and user behavior to improve our services.
Compliance: Meeting legal, contractual, and regulatory obligations.

6. Legal Basis for Processing

We rely on the following legal grounds:

Consent: Provided when you opt-in to communications or submit forms.
Contractual Necessity: To fulfill service agreements.
Legitimate Interests: For security, analytics, and service improvement.
Legal Obligations: To comply with applicable laws and regulations.

7. Data Retention Policy

We retain Personal Data:

For as long as needed to fulfill the purposes described.
In accordance with legal obligations (e.g., tax, regulatory requirements).
Until you request deletion, unless data retention is legally required.

8. Data Sharing and Disclosure

We do not sell or rent your Personal Data. We may share data with:

Internal Teams: Employees and contractors under confidentiality agreements.
Authorized Sub-Processors: For hosting, analytics, CRM, or marketing services. All Sub-Processors are contractually obligated to adhere to privacy standards.
Legal Authorities: When required by law, subpoena, or regulatory request.
Business Transfers: In case of a merger, acquisition, or sale of assets.

9. List of Typical Sub-Processors

Web Hosting Providers (e.g., AWS, GoDaddy)
Analytics Tools (e.g., Google Analytics)
Email Service Providers (e.g., Mailchimp, SendGrid)
CRM Systems (e.g., HubSpot, Salesforce)

A full list of active Sub-Processors can be provided upon request.

10. International Data Transfers

If your data is transferred outside your country of residence:

We ensure compliance through mechanisms such as Standard Contractual Clauses (SCCs), Data Processing Agreements (DPAs), or Privacy Shield (where applicable).

11. Data Subject Rights

You have the following rights:

Right to Access: Obtain a copy of your Personal Data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your data.
Right to Restrict Processing: Limit how your data is used.
Right to Data Portability: Receive your data in a portable format.
Right to Object: Object to processing based on legitimate interests.
Right to Withdraw Consent: Revoke previously given consent.

12. Data Security Measures

We implement:

Secure Socket Layer (SSL) encryption
Access control and authentication
Network monitoring and firewalls
Data minimization and storage controls
Regular security audits and vulnerability testing

However, no method of transmission is completely secure, and you use our services at your own risk.

13. Cookie Usage

We use cookies to:

Manage sessions and user preferences
Analyze traffic and user behavior
Deliver targeted marketing (with consent)

For details, visit our Cookie Declaration.

14. Children’s Privacy

Our Website is not intended for children under 18 years of age, and we do not knowingly collect their data. Contact us if you believe we have inadvertently collected such information.

15. Changes to This Agreement

We may update this Agreement to reflect changes in our practices or legal requirements. The "Last Updated" date will indicate the latest revision. Your continued use of the Website signifies acceptance of any changes.

16. Contact Information

If you have any questions or wish to exercise your privacy rights, please contact us:

Syndicate Workforce Solutions LLC
Website: https://www.swfs.ai
Email: support@swfs.ai
Phone: 617-362-7574

SYNDICATE WORKFORCE SOLUTIONS